Двухместный номер (двуспальная кровать) (тип кровати может измениться)

2 Bedrooms Apartment

we stayed on the second floor and the accommodation in Hyatt is truly amazing - very comfortable, spacious and clean but their customer service is almost not acceptable particularly for a country like Dubai

Their customer service is almost not acceptable particularly for a country like Dubai. Very weak at resolving customer issue, very weak attention to detail. I was checked in as a different customer even though they had my passport. When I realised the and raised it with them they just refunded me the extra I was charged and did not apologise (I told them I was very upset about the whole issue and they asked why?)

Standard Double room (double bed) (king size double bed)

Very good location, close to everything in Dubai