Plan Holiday Ltd.
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Cookie Policy

Learn how we use cookies and similar technologies to enhance your experience on our website.

Last updated: January 2025

1. Introduction

This Cookie Policy explains how Plan Holiday Ltd ("we", "us", "our") uses cookies and similar tracking technologies when you visit our website planholiday.co.uk.

We use cookies to enhance your browsing experience, analyse website traffic, personalise content, and serve targeted advertisements. This policy provides detailed information about what cookies are, the types we use, and how you can manage your preferences.

By continuing to use our website, you consent to our use of cookies in accordance with this policy. You can change your cookie preferences at any time using the methods described below.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies serve various purposes, including:

  • Remembering your login details and preferences

  • Understanding how you use our website

  • Improving your browsing experience

  • Showing you relevant advertisements

  • Ensuring the security of your transactions

Cookies can be "persistent" (remaining on your device for a set period or until manually deleted) or "session" cookies (deleted when you close your browser).

4. Third-Party Cookies

Some cookies on our website are placed by third-party services. These third parties may use cookies, web beacons, and similar technologies to collect information about your online activities.

Third-party services we use include:

  • Google Analytics - for website analytics and performance measurement

  • Google Ads - for advertising and conversion tracking

  • Facebook Pixel - for social media advertising and analytics

  • Payment providers - for secure payment processing

  • Hotel booking partners - for reservation functionality

We do not control these third-party cookies. Please refer to the respective privacy policies of these providers for more information about their data practices.

5. Managing Your Cookie Preferences

You have several options for managing cookies:

Cookie Consent Banner:

  • When you first visit our website, you will see a cookie consent banner

  • You can accept all cookies, reject non-essential cookies, or customise your preferences

  • You can change your preferences at any time by clicking the cookie settings link in our website footer

Browser Settings:

  • Most browsers allow you to control cookies through their settings

  • You can set your browser to block or delete cookies

  • Note that blocking all cookies may affect website functionality

Opt-Out Links:

  • Google Analytics opt-out: tools.google.com/dlpage/gaoptout

  • Google Ads personalisation: adssettings.google.com

  • Facebook ad preferences: facebook.com/ads/preferences

  • Network Advertising Initiative opt-out: optout.networkadvertising.org

6. Browser-Specific Instructions

To manage cookies in your browser, follow these general steps (specific steps may vary by browser version):

Google Chrome:

  • Click the three-dot menu > Settings > Privacy and security > Cookies and other site data

  • Choose your preferred cookie settings

Mozilla Firefox:

  • Click the menu button > Settings > Privacy & Security

  • Under Cookies and Site Data, manage your preferences

Safari:

  • Go to Safari > Preferences > Privacy

  • Manage your cookie and website data settings

Microsoft Edge:

  • Click the three-dot menu > Settings > Cookies and site permissions

  • Manage cookies and site data

For mobile devices, cookie settings are typically found in the browser app settings or your device's privacy settings.

7. Similar Technologies

In addition to cookies, we may use similar technologies:

  • Web Beacons (Pixel Tags): Small transparent images embedded in web pages or emails that track whether content has been viewed

  • Local Storage: Similar to cookies but can store larger amounts of data locally in your browser

  • Session Storage: Temporary storage that is cleared when you close your browser tab

  • Fingerprinting: Collecting information about your device configuration (we minimise use of this technology)

These technologies are subject to the same consent requirements as cookies under UK law.

8. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activities not be tracked.

Currently, there is no universal standard for how websites should respond to DNT signals. Our website does not currently respond to DNT signals, but you can manage tracking through your cookie preferences and browser settings as described above.

9. International Data Transfers

Some of our third-party cookie providers may transfer data outside the United Kingdom. When this occurs, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the ICO

  • Transfers to countries with UK adequacy decisions

  • Binding Corporate Rules for transfers within corporate groups

For more information about international transfers, please see our Privacy Policy.

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices.

When we make significant changes, we will:

  • Update the "Last updated" date at the top of this policy

  • Display a notice on our website

  • Request fresh consent if required by law

We encourage you to review this policy periodically to stay informed about how we use cookies.

11. Your Rights

Under UK data protection law, you have rights regarding your personal data collected through cookies:

  • Right to access information about cookies we use

  • Right to withdraw consent at any time

  • Right to request deletion of data collected via cookies

  • Right to object to processing for marketing purposes

  • Right to lodge a complaint with the Information Commissioner's Office (ICO)

To exercise these rights, please contact us using the details below or visit ico.org.uk for information about your rights.

12. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Plan Holiday Ltd

Email: privacy@planholiday.co.uk

General enquiries: support@planholiday.co.uk

Address: United Kingdom

For complaints about cookies or data protection, you can also contact the Information Commissioner's Office:

Website: ico.org.uk

Telephone: 0303 123 1113

* By continuing to use Plan Holiday, you consent to our use of cookies in accordance with this Cookie Policy.